Why Nobody Wants to Hear You Over Explain (Level 1)

Many people get angry when they make a mistake. They try to explain why it happened. This is called being defensive. People often get defensive because they think a mistake makes them a bad person. For example, if you cook salty food, you might think, "I am a terrible cook." This hurts your feelings. To stop arguing, you need a plan. First, do not fight back immediately. Instead, listen to the other person. Ask them, "Can you tell me more?" This helps them calm down. Second, admit your mistake. Do not just make an excuse. Instead, say how you will fix it. You can say, "I was tired, so I made a mistake. Next time, I will be more careful." If you listen and promise to improve, people will respect you. This is much better than fighting or blaming others.